Combining Forces
Clientbook and The Edge teamed up to launch a collaborative integration that connects The Edge’s point-of-sale solution with Clientbook’s industry-leading mobile clienteling app. This allows the end user to more efficiently use their point-of-sale data to provide a personalized experience for their customers. theedgeforjewelers.com, clientbook.com
Spectacular Science
An international research group led by scientists from the Swiss Gemmological Institute and the University of Zurich’s Institute of Forensic Medicine has reported a breakthrough in precious coral jewelry traceability. The technique hinges on a forensically validated genetic technique called Coral-ID. ssef.ch
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Going Digital
The GIA has announced that its lab will soon stop issuing paper grading reports, switching to a digital approach. GIA-graded diamonds will now be returned with a QR code. To access the report, download GIA’s new app and scan the QR code or enter the inscription number into GIA’s online Report Check feature. gia.edu
Virtual Lab-Grown Access
Virtual Shelf is a white-label platform from Ritani that allows jewelers nationwide to access and sell over 80,000 certified high-quality lab-grown diamonds. Virtual Shelf is highly customizable, and Ritani handles fulfillment, credit card processing, fraud analysis and returns. ritani.com
Cloud-Based POS
Jewel360 is a true end-to-end retail software solution that supports retail jewelry business operations with real-time visibility and control over in-store and online sales, inventory, repairs, customer communications, and marketing. The platform offers an integrated POS and website to provide a seamless omnichannel experience and includes strategic third-party business function integrations. jewel360.com
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